Four Ways Pala Casino Protects its Customers
In 2013, New Jersey launched online gambling and instantly became the frontrunner for iGaming in the United States. Since that time, iGaming numbers have been climbing steadily as players discover how fun and lucrative online gambling can be.
Some of you may still be on the fence regarding online gambling. Maybe you have heard horror stories about gambling online in the past. In New Jersey, online gambling is regulated the same way live casinos are regulated. They are under the authority of the New Jersey Division of Gaming Enforcement and must meet strict guidelines.
Pala Casino is one of the newest and fastest growing online casinos in the state. Below, we give you four ways that Pala Casino protects it customers and provides a world-class online gambling experience.
Geolocation and Identity Verification
Many of you may be unaware of the technology that is behind iGaming in New Jersey. Most importantly, how does Pala Casino know that you’re really in New Jersey and what stops those under 21 from gambling on the website.
The answer to these questions is two-fold. First, Pala Casino incorporates Geolocation software that verifies your location through your Wi-Fi signal. If you’re using a non-VPN style connection within the state of New Jersey, the software can pinpoint your exact location in the state and allows you to play provided that you’re verified.
This is where identity verification comes in. When you register for an account, software checks your identity to verify that you’re of legal age and that you’re not on any gambling exclusion lists in the state. If for any reason the software cannot verify your identity, you will not be allowed to play and must register for an account in person.
Live and Online Deposits and Withdrawals
Pala Casino offers a variety of deposit and withdrawal methods to allow you to safely fund your account and receive you money when you cash out. ACH drafts, credit cards, NETELLER and PayNearMe are all secure methods of making a deposit. When you’re ready to cash out, you can request your funds be sent to your checking account or you can receive a check in the mail.
If you’re not comfortable with making an online deposit or withdrawal, you can head to the Borgata Casino in Atlantic City and make a live deposit or withdrawal. Just head to any cage inside the casino and they can help you with your transaction. You will need a government ID and your account information.
24-7 Customer Support
Online casinos in New Jersey are required to have multiple avenues of support for their customers. Many offshore online casinos only offer email support and sometimes you will wait for weeks for a simple reply.
Pala Casino offers you 24-7 support with live and online support options. You can email them at support@palacasino.com or start a live chat session with an agent. Finally, you can speak live with a customer support agent by calling 844-FOR-PALA
Segregated Funds
After the debacle involving Full Tilt Poker in 2011, lawmakers insisted that iGaming regulations included a guarantee on player deposits. As such, online casino operators in New Jersey are required to segregate player deposit funds from operating funds.
This prevents a scenario such as Full Tilt Poker from happening in New Jersey. Full Tilt was unable to secure deposit funds properly from certain customers and started using other funds to fund accounts and run the business. Full Tilt never segregated player funds from operating funds and when Black Friday hit, they found themselves with a significant cash shortfall.
In New Jersey, this will not happen as player deposits are held in a separate account from operating funds. This means that your funds are always available for withdrawal and are not dependant on the financial state of the company.
Get $15 Free and $100 Match Bonus
Now that you know how Pala Casino protects you and your money, this would be a great time to signup and give them a try. Presently, new players receive $15 in free bonus money for signing up for an account. Just register for your account and the funds are available immediately with no bonus codes required.
If you would like to start out with a bit more, Pala Casino presently offers a Bonus Match on your first deposit up to $100. Deposit $100 and you can start with $215 total (bonus match plus signup bonus.) Click here to learn more about the Welcome Bonuses.
